Your safety when you play online

Gambling is a form of paid entertainment and there is always a chance of financial loss. You should only play using money you can afford to lose and never rely on gambling for income or to pay bills.

Responsible play on this site is based on several simple rules:

• Set clear spending limits before you start playing.
• Decide on a time limit for each gambling session.
• Keep gambling separate from your main financial obligations.
• Avoid chasing losses or trying to win back money you have lost.
• Treat gambling as entertainment, not as a way to solve money problems.

You can use account tools to help control your betting behaviour, including deposit limits, cooling-off options and self-exclusion. These tools are designed to help you protect your finances, reduce emotional stress and keep your gambling under control. If you feel that gambling is affecting your mood, relationships or work, consider taking a break and reviewing your limits.

Betting addiction can develop gradually and may be hard to notice at first. It is important to recognise warning signs early, because gambling addiction is a serious condition that requires attention and support.

Possible indicators of a gambling problem include:

• Spending more time or money on gambling than you planned.
• Feeling restless, annoyed or anxious when you try to cut back or stop.
• Chasing losses by increasing your bets after losing money.
• Hiding gambling activity or lying about how much you have spent.
• Borrowing money or selling belongings to fund gambling.
• Missing work, study or family commitments because of gambling.
• Using gambling to escape stress, sadness or other difficult feelings.
• Neglecting bills, rent, mortgage or other essential expenses.
• Thinking about gambling most of the day or planning your next bet constantly.
• Trying to win back trust or money through more gambling instead of seeking help.

If you recognise several of these signs in your own behaviour or in someone close to you, it may indicate a developing addiction that should not be ignored.

Betting addiction can be managed, and early action makes a significant difference. Support, structured limits and professional guidance can help reduce harm and restore control over gambling.

Consider the following practical measures to reduce gambling risks:

• Set daily, weekly or monthly deposit limits in your account and stick to them.
• Use time-out or cooling-off tools to pause your play for a set period.
• Choose a fixed gambling budget that does not affect your rent, bills or savings.
• Keep track of your spending by checking your transaction history regularly.
• Avoid gambling when you are tired, stressed, under the influence of alcohol or drugs.
• Do not gamble when you are trying to deal with sadness, anger or loneliness.
• Talk to someone you trust about your gambling and ask for support in keeping limits.
• Consider using self-exclusion options if you find it hard to stop on your own.
• Replace gambling time with other activities such as exercise, hobbies or social events.
• Seek professional help from Australian support services if you feel unable to control your gambling.

These steps can support safer gambling habits and help protect both your finances and your emotional wellbeing.

If gambling is causing harm to you or someone close to you, professional help is available across Australia. You do not need to manage addiction or high-risk gambling on your own.

Support services and resources include:

• Gambling Help Online: Free confidential counselling and live chat, resources and self-help tools.
  Website: https://www.gamblinghelponline.org.au
• National Gambling Helpline: Phone support for anyone affected by gambling problems.
  Phone: 1800 858 858 (24 hours, 7 days a week)
• Lifeline Australia: Crisis support and suicide prevention for anyone in emotional distress.
  Website: https://www.lifeline.org.au
  Phone: 13 11 14
• Beyond Blue: Support for anxiety, depression and mental health concerns linked to gambling.
  Website: https://www.beyondblue.org.au
  Phone: 1300 22 4636
• Headspace: Mental health and counselling services for young people who may be affected by gambling.
  Website: https://www.headspace.org.au
• Financial Counselling Australia: Free financial counselling to help manage debt caused by gambling.
  Website: https://www.financialcounsellingaustralia.org.au

These services provide confidential guidance, practical tools and referrals to local face-to-face support where needed.

If you are worried about your gambling behaviour, you can contact the support team at Ricky casino to discuss available control options. Support can assist you in setting limits, activating self-exclusion and directing you to independent help services in Australia.

Ways to contact customer support:

• Live chat support in your account interface.
• Email support through the help section on the site.
• Secure message system in your player profile, if available.

When you contact support about responsible gaming, state that you are seeking help to manage gambling so the team can respond using the appropriate policy and safety tools.